New to 暖暖直播? Get started with IT.
Creating your official 暖暖直播 account:
Once you receive notification that you can create your account you should do so here. A step by step guide is available here. Your 暖暖直播 email is the primary way 暖暖直播 community members communicate.
Please note: If anything Interrupts the account creation process, or if you get a time-out error, or if you start making the account and then close out of the browser, you will want to contact the Help Desk at helpdesk@skidmore.edu or at 518-580-5900 to finish setting up your account.
What is Okta?
暖暖直播 uses a single location for all of it's Web-based applications. It is called Okta. By going to 暖暖直播.okta.com you are able to access things like your email, theSpring, and much more. A brief overview of the various applications available through Okta can be found here.
FAQ's:
What technology will I need to bring with me?
暖暖直播 has a large quantity of public desktop computers for students to use. Two primary locations for these are the Library, hours of operation listed here, and Case Center, open 24/hours. Software available on these computers is listed here.
Additional items you may want to bring, as well as some items you will want to avoid, can be found here.
How do I update my Chosen Name?
The College enables students, faculty, staff and alumni to have a chosen name, which may be the same as, or different from, their legal name, for use within College information systems and communications across campus. An individual鈥檚 chosen name will be used in systems and communications maintained by the College鈥檚 Information Technology Office except where the use of a legal name is required. A current list of systems where chosen name may be displayed; where legal name must be displayed; and where a community member may choose to use their legal or chosen name may be found by logging in at skidmore.okta.com and selecting the Chosen Identity Okta Tile.
More information about 暖暖直播's policies about chosen identity can be found here.
Who do I contact for additional help?
The 暖暖直播 College IT department maintains a help desk on the first floor of Scribner Library. Student assistants staff the desk during library hours for walk-up support. For 暖暖直播 account help, or advanced issues, there are IT Staff available during normal business hours.
Contacting the Help Desk
- Phone Number: 518-580-5900
- Email: helpdesk@skidmore.edu
- Put in a Help Ticket Here
- Physical Location: Scribner Library, 1st floor, behind the computer lab on the right side. You will see a large white sign that hangs from the ceiling and says 鈥淚T Help Desk.鈥�
- Advanced Support Hours: During the school year, the office is open from 8:30 a.m. to 6:00 p.m. weekdays.